Web Folders / Web disk / WebDAV problems on Windows 7

If you’re using Windows 7 and you encounter problems in using web folders or web disks (or more technically known as Windows Web Client or WEBDAV) how do you fix it?

Ever since the launch of Windows 7, I’ve been asked this question several times. Many people have already reported to me that they’re experiencing connection and setup problems for web folders or web disks (also called web client or WebDAV) .

I personally have Windows 7 64-bit in one of my PCs and I’m also having problems using web folders. Whenever I try to setup a web folder by “adding a network location” or “map a network drive” through My Computer, I’m given an error saying that either “The folder you entered does not appear to be valid. Please choose another” or “Windows cannot access… Check the spelling of the name. Otherwise, there might be…”. These errors appear whether I’m using SSL or non-SSL.

Web Folders Web disk problems WEBDAV Windows 7 graphic01

Your problem on Web folders or the WebDAV client in Windows 7 32-bit or 64-bit may be a little different, but I’m guessing that what you’re experiencing falls under these two main categories:

1. Connection to a web folder or web disk cannot be established.

Whenever you try to setup a web folder or web disk (whether it is through “add a network location”, “map a network drive”, through the “net use” command, or any other method), it fails.

2. You can establish or setup a web folder but can only view contents.

Here, you can setup a web folder but you can only browse the root folder. When you try to open a folder or transfer a file to it, you won’t be able to.


What to do

This problem on web folders was also present on Windows Vista but it was easily resolved when Microsoft released a hotfix for it – Software Update for Web Folders (KB907306). I thought Windows 7 won’t encounter this kind of issue, but I guess it was just expecting too much.

To cut the long story short, I’ve tried to resolve the Web Folder problem of Windows 7 myself and have also sought help from other people as well. I’ve tried several solutions some of which are: using the update above, modifying registry settings (by modifying how the web client accepts Basic Authentication or by adding the “AuthForwardServerList” registry key), or by using different “net use” commands – all to no avail.

So to be able to setup or use web folders in Windows 7, we would be using a web folder or web client software until Microsoft fixes the problem.


BitKinex Web folder software

I’ve tested several free web folder software and found BitKinex to be the best so far. First of all is it’s completely free – it was once paid software but is now freeware. It’s very easy to use and work both for Windows 7 32-bit and 64-bit. Bitkinex can be downloaded from their official website bitkinex.com or from download.com.

Web Folders Web disk problems WEBDAV Windows 7 graphic02


You can also just drag and drop files from your PC to the BitKinex window to copy files to your server or online storage (similar to windows explorer drag and drop functionality).

Bitkinex Web folders for Windows 7 graphic03
Just drag and drop files to the middle pane window (once you’ve chosen the correct folder on the left pane explorer window) to copy files to your server or online storage.

Setting up the web folder or WebDAV connection in BitKinex is easy as well. Once you’ve finished installation, it will automatically direct you to its network setup wizard – which would help you configure the application so it can have access to the Internet.


Once network setup is complete, it would ask you if you want to configure a WebDAV or FTP connection next. I suggest you DON’T click “yes” as it will direct you to another configuration wizard which doesn’t really properly configure the connection.

Web Folders Web disk problems WEBDAV Windows 7 graphic05


You could manually set-up a WebDAV or web folder connection in the BitKinex window by right-clicking Http/WebDAV then choosing New then Http/WebDAV.

Web Folders Web disk problems WEBDAV Windows 7 graphic06 


You would then need to type a name for the connection. Once you’ve specified a name and pressed the “Enter” key, a new window would appear for you to specify the connection details.



After this, just double-click the newly created connection to connect to your server or online storage and start using WebDAV or web folders in Windows 7!

Do you know of another freeware which can use WebDAV in Windows 7 32-bit and 64-bit? Please don’t hesitate to post it below so we can all check it out. I’ll also be updating this article (if in case Microsoft releases a fix for WebDAV or web folders) so be sure to check back to the site or subscribe to the feed or email updates. It’s free!

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  1. Pragyan says:

    Thanks a lot dude….It relieved me from a serious pain.

  2. SlyK says:

    I had this problem too, and resolved it with a tricky way since none of the above solutions worked with my KnowledgeTree DMS.

    1/ Download KDE 64bits for Windows from http://windows.kde.org/

    2/ Install and choose the package containing Konqueror & Dolphin.

    3/ Launch either Konqueror or Dolphin.
    To connect to the WebDAV server, type in the address bar webdav://… for HTTP.

    I noted only two minor problems :
    - Moving to the trash a local file gives an error.
    - Removing a local file gives an error too, but refresh the page and it disappeared.
    But deleting just works fine on WebDAVs.

    More info about this issue : https://bugs.kde.org/show_bug.cgi?id=188618

    What would we do without Linux ? How ironic !

  3. Mike says:

    You are certainly not alone to encounter lots of WebDAV problems. All regular webdav servers have these problems – and the problems are really caused by Windows Explorer. There is no way to fix it unless you can modify Windows Explorer.

    It took DriveHQ many years to improve our WebDAV solution. Finally we have launched a new version Enterprise WebDAV Service. It is much more robust than any regular WebDAV servers. For more information, please visit:

  4. Mike says:

    Many, many thanks!!!

    This is a good solution indeed. A very userfriendly program.

    For more than 1,5 day now I have vainly been trying to get everything working.

    After trying IE9/FF14 I resorted to Windows 7 Explorer. That worked. However, the same thing did NOT work for the guy abroad who was trying to access my drive.

    He got this “he folder you entered does not appear to be valid.”-error, whilst using either IE9 or Explorer.

    This above soved the issue!
    Thanks again!

  5. Marko says:

    Thnx a lot. It work perfectly for me…

  6. Chris says:

    Thank you so much for this. I just upgraded from a Windows Vista 32 bit machine (on which the basic Web Disk worked just fine) to a Windows 7 64 bit machine. I’ve been trying to figure this out for a week. I tried the BitKinex solution, and it worked flawlessly.

    Also, to note, the data source configuration wizard works fine, assuming you know the port number ahead of time (typically 2077 and 2078 for Web Disk), and type in the address as “http://www.domain.com:port”.

    Thanks again! You’ve saved me from hours of headache. Now I can finally get back to web development.

  1. [...] work. I suggest you just use a third party web client. Here an article which might help you – Web Folders / Web disk / WebDAV problems on Windows 7. I do hope this gets fixed though so we can use Windows Explorer again for Web Disk. I'm more [...]

  2. [...] “Web Folders / Web Disk / WebDAV Problems on Windows 7 – TechieChips.” Web. 16 July 2011. Comments [0]Digg it!Facebook [...]

  3. [...] it does not show up in the list of hotfixes or when I search my computer for it. EDIT: After much Google searching I found some Freeware that seems to work pretty good so far. It's called "BitKinex [...]